Apple smartphones like iPhone,iPad and iPod Touch are getting very popular, but Today we have received some Customer Satisfaction charts once and I would like to tell you that again Apple ranks #1. And that's of course not the first time Apple takes number 1.
Companies like JDPower spend a great amount of resources figuring out which products consumers use and how they’re using them. A frequent study that’s often carried out is customer satisfaction, which attempts to determine how pleased customers are about a product after they’ve bought it.
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- For a sixth consecutive time, Apple ranks highest among manufacturers of smartphones in customer satisfaction. Apple achieves a score of 838 and performs well in all factors, particularly in ease of operation and features.
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- Customers are highly satisfied with 4G-capable devices. Satisfaction among customers using 4G-capable phones averages 819, compared with 786 among customers using phones with 3G capability. Owners of 4G devices are also more active in terms of calling, texting and browsing the Internet.